Virtual Receptionist Services
We take care of the phone calls while you take care of business.
Phone Answering Service
Our Cyber Receptionists are always ready for your inbound calls to assist with customers inquiring about your business. We answer with your custom greeting, take messages, transfer calls, schedule appointments, and help your customer any way we can.
Nurture Inbound Leads
Create a custom intake script or use one of our templates to gather information about a potential customer. From there we can transfer the call to you, take a message, or schedule an appointment.
Schedule Appointments
Cyber Receptionists schedules appointments on your calendar as soon as the call is completed.
Outbound Confirmation Calls
Customers like to be reminded about their appointments and will be happy to receive a confirmation call from our virtual receptionists.
Spam & Scam Filtering
We can be the gatekeepers of your business, and help filter any unwanted inbound calls. You will still receive details of these calls, but you won't waste any time dealing with them.
Phone Call Reports
After every call we send you an email with all the details of the call. We make it easy to stay up to date with what is happening in your business.
Call Overflow
Forward calls to us whenever it's convenient for your business. We are available full-time, part-time, or during high volume hours.
Live Call Transfers
We greet the customer, put them on a brief hold, call you to see if you are available, and connect them directly to you when instructed.
Once we are off the call, we send details about the conversation, and the timer is stopped.
Modern Software Integrations
Our virtual receptionist service integrates seamlessly with most modern web software. Updating calendars and sending data is easy for us.